Horrible service. Was told they had a specific product. Told the lady upon entering the store what I was there for. I waited over an hour for my turn. Once it was my turn I was told they didn't have that product.
Quick and handy store to stop at. My issue I had to go to main store though.
Very poor customer service.
Very nice store. The manager greated me and seemed like he really wanted to help me with my problem.
Went in to get a SIM card for my tablet. Only one guy in the store who was helping someone. He asked if I could wait. Sure thing but come on. I wait 20 minutes listening to them chat about recipes and babies and complain about no cute phone cases before I ask how much longer and he says at least another 20 minutes. Would have been nice to know it was going to be likely an hour wait. I'd have gone somewhere else immediately since the next store is less than 10 minutes away with 7-10 people working it. I was in and out of the other store in less than 5 minutes.
Verizon Authorized Retailer Victra is a US Store based in Bettendorf, Iowa. Verizon Authorized Retailer Victra is located at 898 Middle Rd Ste 26, Bettendorf, IA 52722, USA.
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