Shame that this is when calling the 'mega businesses' seems like a better option!
Steve Mcguire ( the owner ) tried to rip me off. He wanted to charge me $3000 to fix my transmission. I got a new trans and had it put in for less. Then he screwed up my air bag and the radio and then tried to charge me to fix that..... They will be hearing from my lawyer. Would not recommend to anyone. There shop is a disaster area.
Love supporting 'small business' guys but regardless of the business we've brought him before (by not only us but also friends and family!) and the good outcome we've had, it'll never happen again.
He once informed us that upkeep and maintenance on an exsisting vehicle will get you further than a new one with payments. So like we have so many times before we took him our car with $3000 cash in hand to fix what ever needed fixed & do a few additions so we wouldn't have any worries for years to come and he basically blew us off, makes himself seem superior to us because we didn't tow right or already (because we were stranded on the side of the road!) replaced a part (O2 sensor because that's what AutoZone told us!) he didn't think should've been replaced.
Very knowledgeable mechanic and reasonable prices.
So sad to write this as Mikes Transmission was our favorite mechanic to go to.
I love this place! Most trustworthy mechanic I've ever met, after moving to Iowa City we still bring our cars here for second opinions and have not been steered wrong yet.
Sorry Steve! We'd always thought highly of you but your demeanor was uncalled for towards us because we "don't live in your world". Customer service gets you a lot further than your work! Everyone can use a wrench, being a decent person with the ability to use a wrench... That's who I want to go to!
I don't know if it's his new way, or we've just always caught him on good days before but his rudeness, 'everyone else must be idiots!', & inconvienced attitude just lost him a few customers!
Mikes Transmission Auto Repair is a US Car Repair based in Bettendorf, Iowa. Mikes Transmission Auto Repair is located at 4200 State St, Bettendorf, IA 52722, USA.
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