Best children's dentist... my 21 year old came here until she was 18. I had my second child and I bring her here. My great nice that is terrified of dentist loves coming here. Always have openings when I need to. Been coming here for over 25 years. Thank you Doctor Joel Peterson
Second time I have waited OVER AN HOUR past my appointment to STILL not be seen. Absolutely ridiculous and inconsiderate. I took my 5 year old out of school before lunch for her appt. The least they could have done was tell us when checking in it was gonna be an hour, then I could have fed my child and cane back. Will never come back again.
I took my daughter to this dentistry in hopes of getting her teeth corrected and for a clean up. What I was met with was RUDENESS and unprofessional people. First there was no one at the Reception desk to welcome the visitors. Then there was no Privacy when answering any questions. Yes, there are many toys for children to be distracted with but once in the back, the true colors and unprofessionalism is shown. When they took X-rays of my daughters teeth they were left being shown on the screen for all to see and the staff acted like it was nothing. When the Dentist (Joel Petersen) addressed an issue, he did loud and in front of other patients since there is no privacy to follow HIPPA Laws. I WOULD NEVER recommend this dentist to anyone if they want professionalism, empathy from the staff or dentist himself, and good treatment. Also beware, this dentist acts like a psychologist and psychiatrist as well.
My fiance, 5 yr old daughter and I love Dr.Joel Peterson. She has been going to him since she was around 3 yrs old. At the place we went before Peterson she had a horrible experience .They held her down as soon as she got in the chair and started looking at and cleaning her teeth. They never explained to her or me what they were going to do or what they they were doing at the time. Dr. Joel peterson and his staff have never held kelley down. They were so friendly and so great with children. They communicated with my daughter at her level. He explained everything that he was going to do and explained it again while he was doing it. He explained it to her in words that she could understand and that would not scare her. Dr. Peterson and his staff have always been friendly to her father and i also. They have my daughter go pick out a prize while he would explain things to us. My daughter had to get anesthesia on october 20th 2017 at genesis hospital so he could fix her teeth. There is no other dentist i would have trusted to work on my daughters teeth while she was under anesthesia. He was great with giving us updates throughout the 3 and a half hour procedure. Which really helped with my anxiety. He did a wonderful job on her teeth. She got 3 caps and some fillings. There was very minimal pain after he was done. Dr.peterson had a big stuffed Olaf laying next to her on the bed when when we went back to see her right after she woke up. Dr.Peterson is a very kind and talented dentist. I would definantly recommend him to parents. Especially parents who have children who are scared to go to the dentist. The office is very nice as well. They have video games and a little play house type thing for the kids to play with while they are waiting. Which i have never had to wait longer than 4 or 5 minutes for my daughter to get called back. Thanks Dr.Joel Peterson and your staff for giving my daughter a dentist that she can trust and be comfortable with, and an enviroment my daughter does not feel anxious in!!
Neat office, but wish they could have been accommodating to our family and schedule. Left feeling we were unimportant a few times too many – enough was enough after 4 years. Staff has high turnover - never seen the same face twice. Just keep looking, this is not your “dental home” like their website says.
Peterson Joel B Dds is a US Dentist based in Bettendorf, Iowa. Peterson Joel B Dds is located at 3466 Holiday Ct, Bettendorf, IA 52722, USA.
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